BodyWorld respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, contact us, submit an enquiry, or engage with our services.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

Who We Are

BodyWorld is a gym located at 150 Barkly Street, St Kilda VIC 3182.

Our website is www.bodyworldstkilda.com and our current contact details include:
Email: team@bodyworldstkilda.com
Phone: +61 414 397 877

What Personal Information We May Collect

We may collect personal information that you provide directly to us, including:

- Your full name

- Your phone number

- Your email address

- Your address, where relevant

- Information you provide when making an enquiry

- Information provided when applying for a membership, casual visit, consultation, personal training enquiry, or appointment request

- Payment information, where required for memberships or purchases

- Emergency contact details, where relevant

- Information about your preferences, goals, training interests, or services you are interested in

- Any other information you choose to provide through forms, email, phone calls, social media, or in person

If BodyWorld collects health or fitness-related information as part of membership onboarding, training support, injury management, or related services, that information will be handled with additional care and only where reasonably necessary.

How We Collect Personal Information

We may collect your personal information in a number of ways, including when you:

- Visit our website

- Fill out a contact form

- Click to join or enquire about membership

- Contact us by phone or email

- Visit us in person

- Interact with us through Facebook or Instagram

- Make a booking or request an appointment

- Purchase a membership, pass, product, or service

- Subscribe to receive updates or promotional material

- Communicate with us about your membership or enquiries

We may also collect limited information automatically through our website, such as browser type, device information, pages visited, and general usage data through cookies or analytics tools.

Why We Collect Your Personal Information

We collect personal information so we can:

- Respond to your enquiries

- Provide information about memberships, casual passes, training services, and other offerings

- Process membership applications and service requests

- Contact you about your enquiry or account

- Manage bookings, consultations, and appointments

- Provide customer support

- Process payments and maintain internal records

- Improve our website, services, and customer experience

- Send important updates related to your membership or enquiry

- Send marketing communications where permitted by law

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website performance and user experience. Cookies help us understand how visitors use our website and which pages are being viewed.

You can modify your browser settings to refuse cookies, however this may affect how some parts of the website function.

How We Use and Disclose Your Information

We will only use your personal information for purposes related to the operation of BodyWorld and the services we provide.

We may disclose your personal information to trusted third parties where reasonably necessary, such as:

- Payment processors

- Website hosting providers

- Technology and software providers

- Customer communication platforms

- Professional advisers (accountants, legal advisers, insurers)

- Government, regulatory, or law enforcement bodies where required by law

We do not sell your personal information to third parties.

Marketing Communications

From time to time, BodyWorld may send you updates about memberships, promotions, gym news, events, offers, or related services.

We will only do this in accordance with applicable privacy and spam laws.

You can opt out at any time by clicking the unsubscribe link, replying to request removal, or contacting us directly.

Storage and Security of Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date.

To do so, please contact us using the details below.

Third Party Links

Our website may contain links to third party websites or platforms, including Facebook and Instagram.

BodyWorld is not responsible for the privacy practices of those websites, and we encourage you to review their policies separately.

Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes it was collected, or as required by law.

Children’s Privacy

Our website and services are not intended to collect personal information from children without appropriate consent.

Where a membership or service involves a minor, we may require information from a parent or guardian.

Changes to This Privacy Policy

BodyWorld may update this Privacy Policy from time to time. Any updates will be published on this page and take effect from the date they are posted.

Contact Us

If you have any questions, would like to access or correct your information, or wish to make a privacy complaint, please contact:

BodyWorld
150 Barkly Street, St Kilda VIC 3182

Phone: +61 414 397 877
Email: team@bodyworldstkilda.com
Website: www.bodyworldstkilda.com